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What your coworkers need right now is compassion (HBR.ORG)

  • Photo du rédacteur: Pierre
    Pierre
  • 15 avr. 2020
  • 1 min de lecture

Executive Summary

When you’re under extreme stress, it’s not always easy to be patient and understanding with your coworkers. But judging them doesn’t help either. So how do you find and show empathy for your colleagues when your cognitive resources are depleted? First, accept that we’re all coping with the crisis differently. You may find it helpful to pay close attention to the news, for example, while your colleague prefers to limit the amount of information they take in. Be generous in your interpretations of others. Don’t assign them negative intention just because they sent a terse email or looking grumpy on a video call. You can avoid miscommunication and hurt feelings by making clear what you’re experiencing at the moment, whether that’s sadness or feeling overwhelmed. And remember that your coworkers are likely suffering in ways that you don’t see or necessarily understand. Don’t try to compare suffering. Instead lean into empathy and kindness.

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